80053Τ20 - ΑΞΙΟΛΟΓΗΣΗ ΔΙΑΛΕΙΤΟΥΡΓΙΚΟΤΗΤΑΣ ΗΛΕΚΤΡΟΝΙΚΩΝ ΔΗΜΟΣΙΩΝ ΥΠΗΡΕΣΙΩΝ: All participants

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S2. Section: Interoperable Public e-Services - Main interoperability issues and concepts (1st Day - 2 hours)

Folder Folder L2.3. Multimedia

Quiz Quiz L2.4. Quiz

Folder Folder L2.5. Additional Material

Folder Folder Μαργαρίτη Βασιλική

S3. Section: Introduction to the Interoperability Maturity Model for electronic public services (1st Day - 4 hours)

Folder Folder L3.3. Multimedia

Quiz Quiz L3.4. Quiz

Folder Folder L3.5. Additional Material

S4.1. Section: Detailed presentation of methodology - Questionnaire structure - Service Context (2nd Day - 1 hour)

Folder Folder L.4.1.3. Multimedia

Quiz Quiz L.4.1.4. Quiz

Folder Folder 3. Question - Exercises

Folder Folder L4.1.5. Additional Material

S4.2. Section: Detailed presentation of methodology - Questionnaire structure - Service Delivery (2nd Day - 1 hour)

Folder Folder L4.2.3. Multimedia

Quiz Quiz L4.2.4. Quiz

Folder Folder L4.2.5. Additional Material

S4.3. Section: Detailed presentation of methodology - Questionnaire structure - Service Consumption (2nd Day - 2 hour)

Folder Folder L4.3.3. Multimedia

Quiz Quiz L4.3.4. Quiz

Folder Folder L4.3.5. Additional Material

S4.4. Section: Detailed presentation of methodology - Service Management (2nd Day - 1 hour)

Folder Folder L4.4.3. Multimedia

Quiz Quiz L4.4.4. Quiz

Folder Folder L4.4.5. Additional Material

S5. Section: Presentation of objectives, deliverables of essays and support tools (2nd Day 1,5 hours)

Folder Folder L5.3. Multimedia

Quiz Quiz L5.4. Quiz

Folder Folder L5.5. Additional Material

S6. Section: Working groups declaration and subject selection - discussion of examples (2nd Day - 0,5 hours).

Folder Folder L6.4. Examples

S7. Section: Implementation and support (8 days, 22 May - 29 May)

Assignment Assignment L7.1. Essay deliverables

Folder Folder L7.2. Trainee's Group and Service Title

Folder Folder L7.3. Guidelines for BBB

S8. Section: Essays presentations - Suggestions( final 2 days, 28-29 May)

Folder Folder L8.1. Suggestions for configuring / extending the model

Folder Folder L.8.2. Εssays presented_14-15 May_2018